cancellation-policy
cancellation-policy
Effective Date: 1 April 2025
At Logiclead.co.in, we aim to provide a seamless shopping experience. As a multi-vendor marketplace, each seller may have their own cancellation rules. However, we’ve outlined a general policy for cancellations to ensure transparency and consistency.
Order Cancellation by Customer
✅Before Shipment:
Customers can cancel their order before the product is shipped.
To cancel, go to "My Orders" > Select Item > Click “Cancel”.
Full refund will be processed to the original payment method (if prepaid).
❌ After Shipment:
Once the product is shipped, cancellation may not be allowed.
Customers may choose to reject the delivery or initiate a return once delivered (as per Return Policy).
Order Cancellation by Seller
A seller may cancel an order due to:
Unavailability of stock
Delivery service unavailability in the region
Technical issues with pricing or listing
In such cases:
You will receive a notification and full refund (if prepaid).
Auto-Cancellation by Logiclead.co.in
Orders may be auto-cancelled if:
Verification fails (for COD or high-value items)
Refund Timeline
Logiclead acts solely as an intermediary between buyers and sellers and is not responsible for the quality, safety, or legality of products listed on the Platform. We do not guarantee uninterrupted or error-free access to our services and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Any disputes between buyers and sellers must be resolved directly between the parties involved.
| Payment Method | Refund Timeline |
|---|---|
| Credit/Debit Card | 5–7 business days |
| UPI / Wallet | 2–3 business days |
| Net Banking | 4–5 business days |
| Cash on Delivery (COD) | Refunds not applicable |
Important Notes
Cancellation policy may vary from seller to seller. Please check individual product pages.
Some items (e.g., perishable goods, personalized items) may not be cancellable.
Contact Information
For any questions regarding these Terms, please contact our Grievance Officer:
Name: LOGICLEAD SOLUTIONS PRIVATE LIMITED
Email: logicleadsolutions@gmail.com
Address: Office No-15, Ground Floor, D-29, Sector 3, Noida, Gautam Buddha Nagar, Noida, Uttar Pradesh, India, 201301
General inquiries may be directed to our customer support team at
logicleadsolutions@gmail.com.
Conclusion
These Terms represent the complete agreement between you and Logiclead regarding your use of the Platform. By using Logiclead.co.in, you acknowledge that you have read, understood, and agreed to be bound by all provisions contained herein. We reserve all rights not expressly granted in these Terms.
